Internet Access

The following information details how to troubleshoot when your internet connection is not working. If your computer is not set to a static IP address, the internet connection will be completed once a LAN wire is plugged in.

All
IP Address Setting Change
IP Address Registration
Wireless Internet Connection
AP Troubleshooting

IP Address Setting Change

STEP-1

If your internet connection is not working, click on the following icon at the right-bottom corner and then “Open Network and Sharing Center

STEP-2

Click on “Local Area Connection” under “View your active networks”

STEP-3

Click “Properties” on the bottom

STEP-4

Double Click on "Internet Protocol Version 4 (TCP/IPV4)"

STEP-5

Select “Obtain an IP address automatically” and “Obtain DNS Server address automatically”, and then click on “OK”

IP Address Registration (DNS Manual Setting)

STEP-1

If the internet connection is not working, click on the following icon at the right-bottom corner and then “Open Network and Sharing Center”

STEP-2

“Click on “Local Area Connection” under “View your active networks”

STEP-3

Click “Properties” on the bottom

STEP-4

Double Click on "Internet Protocol Version 4 (TCP/IPV4)"

STEP-5

For “Preferred DNS Server” within the red box, enter “164.124.101.2” and click on “OK”

Wireless Internet Connection

Check the account and password on the wireless router installed in each room (different account and password assigned to each room)※ Do not change the password

AP Troubleshooting

AP Front Side

If the Power LED flickers or the Internet LED goes off on the front side of the AP, make sure that the LAN wire is properly plugged into the black part of the back side of the AP and re-plug the power wire. If the Internet LED does not turn on even after doing so, please ask for professional help.

AP Rear Side

If the Power LED and Wireless LED flicker while the Internet LED is on, reset the AP by pressing the reset button between the power socket and internet connection port on the back side of the AP with a sharp object like a pen point in order to reset the AP. If the internet connection is not re-established within 2 minutes of the reset, please ask for professional help.